Guidance Notes and Preparation Forms
Quest and Quest Plus Assessment
Quest and Quest Plus will be running until 31st December 2025, module guidance for our new Quest Assessment will be available in due course.
Facilities can choose to go through Quest, which is a Mystery Visit and 1-Day Assessment or Quest Plus which is a Mystery Visit and 2-Day Assessment.
Please click here to view a PDF version of our Quest for Facilities Module Index - May 2024, Issue 45
Below is a table of our Quest Core Modules.
To access the Guidance Notes and Assessment Preparation Forms simply click on 'Download' for the corresponding module.
For all Quest Assessments, it would be beneficial to complete the preparation forms in advance - in particular the Compliance Declaration.
Module Code | Module Name | Guidance Notes | Assessment Preparation Forms | Quest | Quest Plus | Issue No. | Issue Date |
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Core Modules - Quest and Quest Plus |
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Quest 1 | Tackling Inequalities | Download | Download | ü | ü | One | Jun 2022 |
Quest 2 | Customer Journey | Download | Download | ü | ü | Two | Oct 2022 |
Quest 3 | Operational Management | Download | Download | ü | ü | One | Jun 2022 |
Quest 4 | Managing the Team | Download | Download | ü | ü | Two | Sept 2023 |
Quest 5 | Environmental Management | Download | Download | ü | ü | Two | Sept 2023 |
Operations 4 | Compliance Declaration | Download | Download | ü | ü | Nineteen | Apr 2023 |
Quest for Facilities (Plus Modules) - Available until 31st December 2025
Please see below for a table of our Quest for Facilities Plus Assessment modules.
To access the Guidance Notes and Assessment Preparation Forms simply click on 'Download' for the corresponding module.
Please note:
- "Planning to Improve" is already selected for anyone completing Quest Plus, and you are able to select 4 additional modules.
- SPLUS28 Swim England Learn to Swim and GPLUS38 Exercise Referral Standard are larger modules and each will take up 2 module choices, if selected.
- If you wish to select 'SPLUS28 Swim England Learn to Swim' we need to know within 7 days of receiving your purchase order number, as this module requires an assessor with specialist training
- SPLUS28 Swim England Learn to Swim cannot be selected with SPLUS20 Swimming Lessons.
- If we do not receive your modules choices for Quest Plus two weeks before your assessment date, they will be chosen for you using our generic lists.
Day Two Core Modules (Plus) |
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Module Code | Module Name | Guidance Notes | Assessment Preparation Forms | Quest for Facilities | Issue No. | Issue Date |
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Quest 6 | Planning to Improve | Download | Download | ü | One | Jun 2022 |
Day Two Engaging Modules - Quest Plus (Maximum of 1 to be selected) |
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Module Code | Module Name | Guidance Notes | Assessment Preparation Forms | Quest for Facilities | Issue No. | Issue Date |
GPLUS13 | Engaging with Children 0 – 11 years | Download | Download | ü | Four | Dec 2023 |
GPLUS22 | Engaging with Older People | Download | Download | ü | Three | Dec 2023 |
GPLUS23 | Engaging with Young People 12 – 19 years | Download | Download | ü | Three | Dec 2023 |
GPLUS24 | Engaging with Clubs | Download | Download | ü | Five | Dec 2023 |
GPLUS26 | Engaging with Women and Girls | Download | Download | ü | Two | Dec 2023 |
Day Two Generic Modules - Quest Plus |
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Module Code | Module Name | Guidance Notes | Assessment Preparation Forms | Quest for Facilities | Issue No. | Issue Date |
GPLUS11 | Marketing, Research and Communication | Download | Download | ü | Five | Dec 2023 |
GPLUS12 | Quality/Integrated Management System | Download | Download | ü | Five | Dec 2023 |
GPLUS20 | Sports Specific Development | Download | Download | ü | Three | Dec 2023 |
GPLUS25 | Engaging with Volunteers | Download | Download | ü | Three | Dec 2023 |
GPLUS30 | Safeguarding | Download | Download | ü | Five | Dec 2023 |
GPLUS38 | Exercise Referral Standard | Download | Download | ü | Two | Jun 2022 |
GPLUS39 | Accessible Facilities | Download | Download | ü | Two | Nov 2022 |
Day Two Specific Modules (Plus) |
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Module Code | Module Name | Guidance Notes | Assessment Preparation Forms | Quest for Facilities | Issue No. | Issue Date |
SPLUS2 | Food and Beverage | Download | Download | ü | SIx | Dec 2023 |
SPLUS3 | Ice Rink | Download | Download | ü | Five | Dec 2023 |
SPLUS4 | Athletics | Download | Download | ü | Five | Dec 2023 |
SPLUS6 | Golf | Download | Download | ü | Five | Dec 2023 |
SPLUS7 | Fitness Suites (Inc. Group Exercise) | Download | Download | ü | Six | Dec 2023 |
SPLUS10 | Climbing | Download | Download | ü | Four | Dec 2023 |
SPLUS14 | Event Management | Download | Download | ü | Five | Dec 2023 |
SPLUS15 | Theatre/ Conference | Download | Download | ü | Five | Dec 2023 |
SPLUS16 | Water Sports | Download | Download | ü | Five | Dec 2023 |
SPLUS19 | Pool Water Management | Download | Download | ü | Five | Dec 2023 |
SPLUS20 | Swimming Lessons | Download | Download | ü | Six | Dec 2023 |
SPLUS25 | Lifeguarding | Download | Download | ü | Five | Dec 2023 |
SPLUS28 | Swim England Learn to Swim Accreditation | Download | ü | Eight | May 2024 | |
SPLUS43 | Financial Management and Performance | Download | Download | ü | Six | Dec 2023 |
SPLUS45 | Sales and Retention | Download | Download | ü | Seven | Dec 2023 |
SPLUS48 | Health and Safety Management | Download | Download | ü | Seven | Dec 2023 |
Module Code | Module Name | Guidance Notes | Assessment Preparation Forms | Quest for Facilities |
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Directional Review Quest for Facilities |
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DR1 | Directional Review for Quest for Facilities | Download | - | ü |