Testimonials

"We look forward to Quest, it gives us the opportunity to show and be assessed externally on what we do and what we deliver. We want the feedback both negative and positive and we learn from this, use this in order to improve our service based on the knowledge of the assessor"

“Professional & informative with suggestions being relayed throughout the assessment giving additional strengths to achieving standards and continuously improving on them.”

When it comes to establishing how effective organisations are at providing good service and well-balanced programmes Quest is leading the way. Valuable to the industry, the award guides the sector to consider the wider impacts that is has on the health and wellbeing of communities.

“We have been part of Quest's Sports Development 'family' since 2009. It has been a continuous beneficial improvement tool, both in focusing on the areas where we are seen as particularly strong, and always ensuring we prioritise the main areas for improvement. The process, with two year assessments alternating with annual reviews, is well structured and the assessors input has been well informed and valuable”

 "Right Directions reflects the continuous improvement ethos of Quest by always striving to improve what they do to benefit the facilities and organisations involved."

"I genuinely believe that any operator that does not engage is missing an excellent opportunity to develop, learn and benchmark best practice within the constantly changing landscape of our industry."

“Quest has always been the standard for facility management and sports development. The past 5 years under the management of Right Directions and Leisure-net has seen these standards improve continually, challenging facility operators and sports development teams to demonstrate and share best practice.”