News
Moving Communities Facilities Impact Report (April 2023-March 2025)
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- Quest
- Kelly Joyce
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Sport England have just published the latest Moving Communities Facilities Impact Report (April 2023-March 2025), which includes the Quest Scheme.
Quest 2026 - Guidance Notes
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- Quest
- Kelly Joyce
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Our new Quest for Facilities module guidance notes are now available to download!
Quest Update: September 2025
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- Quest
- Sarah Lobo
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As of January 2026, Quest will change to a simpler, one-day assessment format. This will reduce disruption for teams while keeping the independent recognition, quality standards, and supportive feedback that Quest is known for.
Whitwick and Coalville Leisure Centre rated Quest ‘Outstanding’
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- Quest
- Kelly Joyce
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After a tough two-day Quest assessment, Whitwick and Coalville Leisure Centre have been rated ‘outstanding’ for service quality.
Quest Annual Report 2024
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- Quest
- Sarah Lobo
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The 2024 Quest Annual Report reflects a year of excellent progress and achievement, marking a significant milestone in our mission to foster a more active nation.
Quest and Active Insight ‘Inequalities in Focus' Webinar
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- Quest
- Kelly Joyce
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Join Quest and Active Insight for the Inequalities in Focus webinar on Tuesday 30th September at 11:00am as part of our ongoing customer experience series. We will unpack what the data tells us about how people experiencing inequalities are treated in the leisure sector.
Quest Case Study: Lee Valley VeloPark - Marketing, Research and Communication Module
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- Quest
- Frankie Salmon
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Marketing is an essential part of any organisation. The importance in building your brand’s story should not be underestimated as a vital tool to keeping your audience engaged and interested, and ultimately converting that interest into long-term customer relationships.
Our Quest Up to Date (July) Newsletter is out NOW!
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- Quest
- Kelly Joyce
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We hope our Quest newsletters will provide you and your team with extra support and guidance for your Quest assessments!
Our Quest Up to Date (April) Newsletter is out NOW!
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- Quest
- Kelly Joyce
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We hope our Quest newsletters will provide you and your team with extra support and guidance for your Quest assessments!
Quest and Active Insight ‘Set for Success' Webinar
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- Quest
- Kelly Joyce
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Join us for our Set for Success webinar on 1 May 2025 at 10am as part of our ongoing series with Active Insight. We will explore how to create a smooth, engaging, and valuable experience for leisure centre users from the moment they walk through the door.
Quest and Active Insight: ‘Don't worry, they won't be gone by March...'
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- Quest
- Kelly Joyce
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On 10 December 2024, the team from Right Directions and Quest teamed up with Active Insight for the latest quarterly customer insight webinar!
Case Study: Circadian Trust
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- Quest
- Kelly Joyce
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Through its participation in Sport England’s Quest programme, Circadian Trust has achieved exceptional levels of service delivery, operational efficiency, and customer satisfaction.
All Things Quest Drop-in Session
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- Quest
- Kelly Joyce
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Join us on Thursday 24th October at 10am for our ‘All things Quest’ drop-in session!
Quest and Active Insight: ‘Sleepers to Keepers' Webinar
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- Quest
- Kelly Joyce
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On 10 September 2024, the team from Right Directions and Quest teamed up with Active Insight to unpick the reasons for sleeper members.
Case Study: GLL’s Barnet Copthall Leisure Centre
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- Quest
- Kelly Joyce
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Congratulations to Barnet Copthall Leisure Centre for achieving Excellent in their Exercise Referral Standard!
Our Quest Up to Date (July) Newsletter is out NOW!
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- Quest
- Kelly Joyce
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We hope our Quest newsletters will provide you and your team with extra support and guidance for your Quest assessments!
Quest and Active Insight: ‘One Chance to Make a 1st Impression’ Webinar
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- Quest
- Kelly Joyce
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On 25 June 2024, we delivered a webinar in partnership with Active Insights called ‘One Chance to Make a 1st Impression’.
Our Quest Up to Date (March) Newsletter is out NOW!
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- Quest
- Kelly Joyce
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We hope our Quest newsletters will provide you and your team with extra support and guidance for your Quest assessments!
Quest and Active Insight: ‘Back to Basics'
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- Quest
- Kelly Joyce
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On 12 March 2024, we delivered a webinar in partnership with Active Insights called ‘Back to Basics’.