News
Quest and Active Insight ‘Set for Success' Webinar
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- Quest
- Kelly Joyce
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Join us for our Set for Success webinar on 1 May 2025 at 10am as part of our ongoing series with Active Insight. We will explore how to create a smooth, engaging, and valuable experience for leisure centre users from the moment they walk through the door.
All Things Quest Drop-in Session
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- Quest
- Kelly Joyce
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Join us on Thursday 24th October at 10am for our ‘All things Quest’ drop-in session!
Quest and Active Insight: ‘Sleepers to Keepers' Webinar
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- Quest
- Kelly Joyce
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On 10 September 2024, the team from Right Directions and Quest teamed up with Active Insight to unpick the reasons for sleeper members.
Case Study: GLL’s Barnet Copthall Leisure Centre
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- Quest
- Kelly Joyce
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Congratulations to Barnet Copthall Leisure Centre for achieving Excellent in their Exercise Referral Standard!
Our Quest Up to Date (July) Newsletter is out NOW!
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- Quest
- Kelly Joyce
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We hope our Quest newsletters will provide you and your team with extra support and guidance for your Quest assessments!
Quest and Active Insight: ‘One Chance to Make a 1st Impression’ Webinar
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- Quest
- Kelly Joyce
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On 25 June 2024, we delivered a webinar in partnership with Active Insights called ‘One Chance to Make a 1st Impression’.
Our Quest Up to Date (March) Newsletter is out NOW!
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- Quest
- Kelly Joyce
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We hope our Quest newsletters will provide you and your team with extra support and guidance for your Quest assessments!
Quest and Active Insight: ‘Back to Basics'
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- Quest
- Kelly Joyce
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On 12 March 2024, we delivered a webinar in partnership with Active Insights called ‘Back to Basics’.
Quest Module Webinar - Customer Journey
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- Quest
- Kelly Joyce
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The key purpose of the Customer Journey module is to assess what commitment your organisation has made to delivering a high-quality, bespoke customer journey, that has been developed to create strong customer loyalty creating a friendly and welcoming environment.
Our Quest Up to Date (December) Newsletter is out NOW!
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- Quest
- Kelly Joyce
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We hope our Quest newsletters will provide you and your team with extra support and guidance for your Quest assessments!
Our Quest Up to Date (August) Newsletter is out NOW!
- Details
- Quest
- Kelly Joyce
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We hope our Quest newsletters will provide you and your team with extra support and guidance for your Quest assessments!
Congratulations Lee Valley White Water Centre!
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- Quest
- Kelly Joyce
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The Quest Team want to congratulate the whole team at Lee Valley White Water Centre on achieving Outstanding in their latest Quest Assessment!
Quest Foundation Review - Annual Report 2023
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- Quest
- Kelly Joyce
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Over the last 12 months, from April 2022 to March 2023, Quest has been carrying out the Quest Foundation Review (QFR) process on facilities within local authorities in England.
Crown Pools and Fore Street rated ‘Very Good’
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- Quest
- Kelly Joyce
- 3310
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Ipswich Borough Council’s two Swimming Pools have been rated ‘Very Good’ by Right Directions on behalf of Sport England and the Activity Alliance.
Active Nottingham Leisure Centre first in the country to be recognised for tackling inequalities
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- Quest
- Kelly Joyce
- 3241
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Active Nottingham’s Ken Martin Leisure Centre (part of Nottingham City Council) in Nottingham has become the first leisure centre in the country to achieve the Quest Tackling Inequalities in Leisure Standard, demonstrating its commitment to tackling inequalities.
Quest launches Exercise Referral Standard to rubber stamp successful schemes!
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- Quest
- Kelly Joyce
- 5018
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Leisure operators offering exercise on referral can now have the quality and effectiveness of their schemes validated by Sport England’s Improvement Tool, Quest.
New Quest - General Introduction Webinar
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- Quest
- Kelly Joyce
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Quest and Quest Plus are new assessment types, with the first assessment starting from 1st September 2022, designed to help facilities re-strengthen their core operational standards.
New Quest - Tackling Inequalities in Leisure Standard Webinar
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- Quest
- Kelly Joyce
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The Tackling Inequalities in Leisure Standard has been developed in partnership with Activity Alliance. The Standard will provide an alternative option to the current Inclusive Fitness Initiative which will cease to operate from September 2022.
New Quest - Exercise Referral Standard Webinar
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- Quest
- Kelly Joyce
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The Exercise Referral Standard is a new day-2 module, which aims to provide a set of quality operating standards to help drive improvements and consistency in scheme delivery. It will include a review of the exercise referral scheme policies and procedures in conjunction with an observation of the delivery of the scheme.
Tackling Inequalities in Leisure Standard
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- Quest
- Kelly Joyce
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From the 1st September 2022, Activity Alliance and Quest are pleased to announce the release of a new Tackling Inequalities in Leisure Standard. The release is to coincide with the launch of the new Quest Assessments which have been Sport England’s Continuous Improvement Tool for over 20 years.
