News
Quest and Active Insight ‘Inequalities in Focus' Webinar
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- Quest
- Kelly Joyce
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Join Quest and Active Insight for the Inequalities in Focus webinar on Tuesday 30th September at 11:00am as part of our ongoing customer experience series. We will unpack what the data tells us about how people experiencing inequalities are treated in the leisure sector.
Quest Case Study: Lee Valley VeloPark - Marketing, Research and Communication Module
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- Quest
- Frankie Salmon
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Marketing is an essential part of any organisation. The importance in building your brand’s story should not be underestimated as a vital tool to keeping your audience engaged and interested, and ultimately converting that interest into long-term customer relationships.
Our Quest Up to Date (July) Newsletter is out NOW!
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- Quest
- Kelly Joyce
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We hope our Quest newsletters will provide you and your team with extra support and guidance for your Quest assessments!
Our Quest Up to Date (April) Newsletter is out NOW!
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- Quest
- Kelly Joyce
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We hope our Quest newsletters will provide you and your team with extra support and guidance for your Quest assessments!
Quest and Active Insight ‘Set for Success' Webinar
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- Quest
- Kelly Joyce
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Join us for our Set for Success webinar on 1 May 2025 at 10am as part of our ongoing series with Active Insight. We will explore how to create a smooth, engaging, and valuable experience for leisure centre users from the moment they walk through the door.
Quest and Active Insight: ‘Don't worry, they won't be gone by March...'
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- Quest
- Kelly Joyce
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On 10 December 2024, the team from Right Directions and Quest teamed up with Active Insight for the latest quarterly customer insight webinar!
Case Study: Circadian Trust
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- Quest
- Kelly Joyce
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Through its participation in Sport England’s Quest programme, Circadian Trust has achieved exceptional levels of service delivery, operational efficiency, and customer satisfaction.
All Things Quest Drop-in Session
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- Quest
- Kelly Joyce
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Join us on Thursday 24th October at 10am for our ‘All things Quest’ drop-in session!
Quest and Active Insight: ‘Sleepers to Keepers' Webinar
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- Quest
- Kelly Joyce
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On 10 September 2024, the team from Right Directions and Quest teamed up with Active Insight to unpick the reasons for sleeper members.
Case Study: GLL’s Barnet Copthall Leisure Centre
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- Quest
- Kelly Joyce
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Congratulations to Barnet Copthall Leisure Centre for achieving Excellent in their Exercise Referral Standard!
Our Quest Up to Date (July) Newsletter is out NOW!
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- Quest
- Kelly Joyce
- 1532
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We hope our Quest newsletters will provide you and your team with extra support and guidance for your Quest assessments!
Quest and Active Insight: ‘One Chance to Make a 1st Impression’ Webinar
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- Quest
- Kelly Joyce
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On 25 June 2024, we delivered a webinar in partnership with Active Insights called ‘One Chance to Make a 1st Impression’.
Our Quest Up to Date (March) Newsletter is out NOW!
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- Quest
- Kelly Joyce
- 1064
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We hope our Quest newsletters will provide you and your team with extra support and guidance for your Quest assessments!
Quest and Active Insight: ‘Back to Basics'
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- Quest
- Kelly Joyce
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On 12 March 2024, we delivered a webinar in partnership with Active Insights called ‘Back to Basics’.
Quest Module Webinar - Customer Journey
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- Quest
- Kelly Joyce
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The key purpose of the Customer Journey module is to assess what commitment your organisation has made to delivering a high-quality, bespoke customer journey, that has been developed to create strong customer loyalty creating a friendly and welcoming environment.
Our Quest Up to Date (December) Newsletter is out NOW!
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- Quest
- Kelly Joyce
- 5598
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We hope our Quest newsletters will provide you and your team with extra support and guidance for your Quest assessments!
Our Quest Up to Date (August) Newsletter is out NOW!
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- Quest
- Kelly Joyce
- 3516
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We hope our Quest newsletters will provide you and your team with extra support and guidance for your Quest assessments!
Congratulations Lee Valley White Water Centre!
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- Quest
- Kelly Joyce
- 3392
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The Quest Team want to congratulate the whole team at Lee Valley White Water Centre on achieving Outstanding in their latest Quest Assessment!
Quest Foundation Review - Annual Report 2023
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- Quest
- Kelly Joyce
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Over the last 12 months, from April 2022 to March 2023, Quest has been carrying out the Quest Foundation Review (QFR) process on facilities within local authorities in England.
