News
Our Quest Up to Date (July) Newsletter is out NOW!
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- Quest
- Kelly Joyce
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We hope our Quest newsletters will provide you and your team with extra support and guidance for your Quest assessments!
Our Quest Up to Date (April) Newsletter is out NOW!
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- Quest
- Kelly Joyce
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We hope our Quest newsletters will provide you and your team with extra support and guidance for your Quest assessments!
Quest and Active Insight ‘Set for Success' Webinar
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- Quest
- Kelly Joyce
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Join us for our Set for Success webinar on 1 May 2025 at 10am as part of our ongoing series with Active Insight. We will explore how to create a smooth, engaging, and valuable experience for leisure centre users from the moment they walk through the door.
Quest and Active Insight: ‘Don't worry, they won't be gone by March...'
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- Quest
- Kelly Joyce
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On 10 December 2024, the team from Right Directions and Quest teamed up with Active Insight for the latest quarterly customer insight webinar!
Case Study: Circadian Trust
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- Quest
- Kelly Joyce
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Through its participation in Sport England’s Quest programme, Circadian Trust has achieved exceptional levels of service delivery, operational efficiency, and customer satisfaction.
All Things Quest Drop-in Session
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- Quest
- Kelly Joyce
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Join us on Thursday 24th October at 10am for our ‘All things Quest’ drop-in session!
Quest and Active Insight: ‘Sleepers to Keepers' Webinar
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- Quest
- Kelly Joyce
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On 10 September 2024, the team from Right Directions and Quest teamed up with Active Insight to unpick the reasons for sleeper members.
Case Study: GLL’s Barnet Copthall Leisure Centre
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- Quest
- Kelly Joyce
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Congratulations to Barnet Copthall Leisure Centre for achieving Excellent in their Exercise Referral Standard!
Our Quest Up to Date (July) Newsletter is out NOW!
- Details
- Quest
- Kelly Joyce
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We hope our Quest newsletters will provide you and your team with extra support and guidance for your Quest assessments!
Quest and Active Insight: ‘One Chance to Make a 1st Impression’ Webinar
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- Quest
- Kelly Joyce
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On 25 June 2024, we delivered a webinar in partnership with Active Insights called ‘One Chance to Make a 1st Impression’.
Our Quest Up to Date (March) Newsletter is out NOW!
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- Quest
- Kelly Joyce
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We hope our Quest newsletters will provide you and your team with extra support and guidance for your Quest assessments!
Quest and Active Insight: ‘Back to Basics'
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- Quest
- Kelly Joyce
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On 12 March 2024, we delivered a webinar in partnership with Active Insights called ‘Back to Basics’.
Quest Module Webinar - Customer Journey
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- Quest
- Kelly Joyce
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The key purpose of the Customer Journey module is to assess what commitment your organisation has made to delivering a high-quality, bespoke customer journey, that has been developed to create strong customer loyalty creating a friendly and welcoming environment.
Our Quest Up to Date (December) Newsletter is out NOW!
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- Quest
- Kelly Joyce
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We hope our Quest newsletters will provide you and your team with extra support and guidance for your Quest assessments!
Our Quest Up to Date (August) Newsletter is out NOW!
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- Quest
- Kelly Joyce
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We hope our Quest newsletters will provide you and your team with extra support and guidance for your Quest assessments!
Congratulations Lee Valley White Water Centre!
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- Quest
- Kelly Joyce
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The Quest Team want to congratulate the whole team at Lee Valley White Water Centre on achieving Outstanding in their latest Quest Assessment!
Quest Foundation Review - Annual Report 2023
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- Quest
- Kelly Joyce
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Over the last 12 months, from April 2022 to March 2023, Quest has been carrying out the Quest Foundation Review (QFR) process on facilities within local authorities in England.
Crown Pools and Fore Street rated ‘Very Good’
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- Quest
- Kelly Joyce
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Ipswich Borough Council’s two Swimming Pools have been rated ‘Very Good’ by Right Directions on behalf of Sport England and the Activity Alliance.
Active Nottingham Leisure Centre first in the country to be recognised for tackling inequalities
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- Quest
- Kelly Joyce
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Active Nottingham’s Ken Martin Leisure Centre (part of Nottingham City Council) in Nottingham has become the first leisure centre in the country to achieve the Quest Tackling Inequalities in Leisure Standard, demonstrating its commitment to tackling inequalities.
