A Quest Test Drive is a one-day review of your performance against Quest Best Practice.

It is undertaken by an experienced Quest Assessor and provides an instant indication of a facility's current performance on a number of key criteria.

There are no scores and no pass or fail, with the emphasis on reviewing systems and service delivery, including:

  • Tackling Inequalities
  • Operational Management
  • Managing the Team
  • Customer Journey
  • Environmental Management
  • Compliance Declaration (H&S)

Following the Test Drive each facility will receive a comprehensive report and action plan with recommendations for continuous improvement and key areas for improvement.

The cost is £695 plus VAT per facility.

To book a Test Drive, please complete our Quest Test Drive Application Form and send to This email address is being protected from spambots. You need JavaScript enabled to view it..