Event Terms and Conditions
BOOKING TERMS AND CONDITIONS
Bookings are made subject to the following terms and conditions:
1. CONFERENCE BOOKINGS
Delegate bookings must be made using this booking form only unless otherwise agreed.
2. PAYMENT TERMS
Our payment terms require payment within 28 days of the invoice being raised. Delegates will not be permitted to attend if payment has not been received.
Payment can be made by invoice, credit/debit card, cheque or BACS providing invoice has been raised.
3. PAYMENT BY EMPLOYER
Please quote purchase order numbers where applicable when paying by invoice.
4. CANCELLATIONS
Please note in the event of cancellation of your place(s), there will be a charge made as follows
- Over 31 days prior to the event 30% of the cost will be charged
- Between 30 - 15 days prior to the event 50% of the cost will be charged
- 14 days or less prior to the event 100% of the cost will be charges
5. NON-ATTENDANCE
If you do not attend a conference and you have not previously informed us, the full conference fee is non-refundable. Please ensure you sign up and attend the correct day as Quest NBS and CIMSPA will not be held responsible for any booking and attendance errors.
6. UNFORESEEN CIRCUMSTANCES
On occasions, unforeseen circumstances may require us to cancel or make amendments to the conference. We therefore reserve the right to make any changes/ cancellations where necessary.
