A big thank you to all of our Event Sponsors, Exhibitors and Speakers who without the support of the Conference wouldn’t be able to go ahead on the same scale it does now.

Please see below for a selection of the presentations from the Quest NBS Streams:

 

Morning Keynote Presentation

 

QUEST NBS UPDATE - Caroline Constantine and Mike Hill, Quest NBS

 

 

Morning Breakout Streams

 

ENGAGING WITH BAME DISABLED COMMUNITIES - Shaheen Bi, Sporting Equals

 

RD DASH - Gill Twell, Right Directions

 

NATIONAL BENCHMARKING SERVICE - Mike Hill, Leisure-net; Simon Shibli, Sport Industry Research Centre and Lisa Forsyth, Max Associates

 

 

Afternoon Breakout Streams - Session One

 

SUFFOLK PUBLIC HEALTH EXERCISE REFERRAL ACCREDITATION - Warren Smyth, Abbeycroft Leisure; Philip Lown, Public Health Suffolk and Stuart Stokes, Refer All

 

IMPROVING YOUR CUSTOMERS' EXPERIENCE - James Dumper, Places Leisure and Caroline Constantine, Right Directions

 

PLANNING TO IMPROVE - Mark Thornewill, Quest NBS

PLANNING TO IMPROVE - Phillip Rose, Stevenage Leisure Limited

 

TOP 5 LESSONS WE CAN LEARN FROM NBS - David Monkhouse, Leisure-net

 

 

Afternoon Breakout Streams - Session Two

 

INCREASING PARTICIPATION - Eugene Minogue, Jonathan Hearn, and Andy Davidson, Westminster City Council and Everyone Active

 

ENVIRONMENT MANAGEMENT IN THE LEISURE CENTRE - Neil Bland, Leisure Energy

ENVIRONMENT MANAGEMENT IN THE LEISURE CENTRE - Andy Whilde, Right Directions

 

TEAM AND SKILLS DEVELOPMENT (TIPS AND TRICKS) - Helen Meckiffe, Right Directions

TEAM AND SKILLS DEVELOPMENT (TIPS AND TRICKS) - Sean James, StaffMIS

 

IMPACTING TARGET GROUPS IN THE LOCAL COMMUNITY - Mike Hill, Leisure-net and Simon Shibli, Sport Industry Research Centre